Frequently asked
questions
- How much is post and packing?
- Do you give discounts?
- Which holds are best for kids?
- Are your holds suitable for outdoor use?
- Do you supply fixings for outdoors?
- Do your holds come with fixings?
- What size bolts do your holds take?
- What colours do your holds come in?
- Do you do swirled colours?
- Do you do spotted colours?
- Can your Screw Onz be used for childrens holds outside on brick?
- How quick can you deliver?
- I keep getting the answer machine when I call to place an order
- How do you make good routes?
- What's the best way to clean your holds?
How much is post and packing?
Use our postage calulator download it here.
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Do you give discounts?
You get free shipping on orders over £350.
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Which holds are best for kids?
Depends on their age, as their hand sizes vary. Best bet is any of the Mini Jugz or larger Generalz.
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Are your holds suitable for outdoor use?
Yes, the weather does not effect our holds (though some bright colours may fade in UV light after about a year).
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Do you supply fixings for outdoors?
No, you can get them from Hilti.com.
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Do your holds come with fixings?
No. You have to order them too, as most centres have a big supply of bolts.
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What size bolts do your holds take?
They all take 50mm bolts, execpt the slopers which are 90mm bolts.
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What colours do your holds come in?
Red, yellow, green, blue, light blue, Fl. orange, Fl yellow, Fl green, fl pink, black, grey,lilac, purple, white.
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Do you do swirled colours?
Yes, a mix of any 2 colours (we don't hold stock of these, they will me made to order).
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Do you do spotted colours?
Yes, a mix of any 2 colours (we don't hold stock of these, they will me made to order).
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Can your Screw Onz be used for childrens holds outside on brick?
No, they are design to go on plywood walls only. They are not strong enough to use on brick and designed as intermediate/foot holds.
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How quick can you deliver?
If we have it in stock it'll be delivered within 48 hours.
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I keep getting the answer machine when I call to place an order
Either leave us a message, or email or fax your orderform through and we'll ring you for payment details once the order is ready to ship. We are in the office 9am till 5pm.
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How do you make good routes?
The best way is to have lots of variety, mix your sets of holds so the climber has to think about how they are going to catch the hold when they move onto it.
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What's the best way to clean your holds?
The best way is to wash them in a dishwasher OR to scrub them in a bucket of hot soapy water, and rinse them off. Use a stiff scrubbing brush and get all the chalk out of them, then they'll be like new.
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